Event Coordinator & Operations Associate

Blue Goji, an Austin-based technology company, is looking for an Event Coordinator/Customer Support Associate to join its team. The Blue Goji mission is to make getting healthy more fun and rewarding. We are looking for bright, energetic, tech-savvy individuals to help us plan marketing events and handle the occasional support request. This is an entry-level role in our Client Relations department, acting as the face of Blue Goji. Please apply by emailing resume & cover letter to info@bluegoji.com.

 

Job Responsibilities include

  • Plan and coordinate tradeshows, including but not limited to: booth design, hiring, scheduling, and managing.
  • Assist live event activations; availability to work weekends for these events as needed
  • Manage all customer communications through email, phone, and Hubspot
  • Manage and route all general customer inquiries from centralized e-mail account
  • Assist marketing initiatives when necessary - email campaigns, blog content and social media
  • General office management - ordering supplies, sending/receiving mail

 

Desired Skills & Experience

  • High school education or equivalent required, college degree preferred
  • Min 1 year of professional experience, preferable in a customer service or professional office role
  • Excellent written and verbal communication skills
  • Ability to work with little supervision
  • Ability to think on your feet and resolve client concerns quickly and efficiently
  • Excellent working knowledge of Google Apps (Docs, Sheets, etc)
  • Experience with Amazon Seller Central, Shopify, ZenDesk and/or HubSpot a plus
  • Self-starter, quick learner, and comfortable in a fast-paced start-up environment
  • Flexible and adaptable to changing scenarios
  • Be a good team-player and work well with cross functional teams
  • Highly organized with the ability to prioritize tasks
  • Flexible schedule–may include some weekends (including SXSW)

Benefits:

  • 100% Covered medical, dental, and vision insurance
  • Paid Vacation
  • Competitive Salary
  • Join a startup early where you can contribute and your opinion counts

 

Position based in Austin, Texas – local candidates only (no relocation). Must have transportation to the Blue Goji office. Transportation to the convention center will be provided.